One of the most common complaints that we hear from sellers who have paid their Estate Agents fees upfront is that they rarely hear from them.

But, is that really any surprise?

And is there really any difference between doorstep rogue traders who prey on vulnerable and unsuspecting customers, persuading them to sign a contract and part with their hard earned cash, only to pretty quickly disappear without a trace when it comes to actually providing the service they promised?

At Iles & Jenkin we understand that it can be hard to resist the lure of the promise of big financial savings, but we also know that Estate Agents who base their business model on charging rock bottom fees for ‘marketing’ your home, most likely have a ‘pile them high, sell them cheap’ mentality when it comes to ‘selling’ your home.

We know that for a property to achieve its best possible price, and in the shortest possible period of time, it needs to be incredibly well marketed. Online portals aren’t cheap, neither are professionally designed marketing materials, but the area where vendors can get really short-changed by a ‘cheap’ fee is the level of personal service that they will receive.

And that’s because Agents who charge upfront fees only employ Valuers whose goal is simply to get as many properties on to the market as possible. Their fee doesn’t allow them to employ good, trained and qualified sales staff whose goal is to find you a good buyer, at the best possible price.

They normally work on the basis that they just need to list your property on their website, and it will simply sell itself. Right? Wrong! They may get lucky and find the perfect buyer who offers you a fair price, but if that doesn’t happen your Agent simply doesn’t have the tools or the manpower to make it happen for you.

So, please remember that selling your home is probably one of the single biggest transactions you will make in your lifetime. The difference between an OK sale and a great sale for you could be several thousand, maybe even tens of thousands of pounds. And is that really worth saving a thousand pounds on fees for?!

Thanks for reading!

Sue Iles